Last updated: July 6, 2026

Privacy Policy

This Privacy Policy explains how Yayun collects, uses, and protects information when providing customer communication and support services for cross-border sellers.

Information We Collect

We may collect business contact information, customer service messages, order-related communication details, support requests, and information voluntarily provided by clients or their customers for service purposes.

How We Use Information

Information is used only for customer communication, order service, after-sales support, support workflow coordination, message template preparation, and lawful business communication through official business messaging channels.

Information Sharing

Yayun does not sell personal information. We only share information when needed to provide requested services, comply with legal obligations, protect rights and security, or support official platform and service provider requirements.

Data Protection

We use reasonable administrative and technical measures to protect information from unauthorized access, misuse, loss, or disclosure. No method of transmission or storage is completely secure, but we work to maintain appropriate safeguards.

Data Retention

We retain information only for as long as reasonably necessary to provide services, resolve support matters, meet legal obligations, and maintain business records.

Customer Choices

Clients and customers may request access, correction, or deletion of personal information where required by applicable law and where the request does not conflict with legal or service obligations.

Lawful Communication

Yayun supports lawful customer communication and platform policy compliance. Our services are intended for legitimate customer support, order communication, and after-sales service.

Contact Us

If you have questions about this Privacy Policy, please contact us at huzhenxin11@outlook.com.